Privacy and data protection

Privacy & GDPR

Limowo respects your privacy and processes personal data only to operate the marketplace, secure accounts, and provide support.

Open profile

Scope

Marketplace accounts and listings

Controls

Export, consent, deletion

Contact

support@limowo.com

Controller and contact

Limowo is an early-stage marketplace project. It currently publishes support@limowo.com as the contact for privacy requests and does not publish formal company or operator details yet.

What we collect

We collect account details (email, name, language, verification status), phone number when you verify it, listing and message data, notification preferences, privacy requests, and analytics information only when you consent.

Why we collect it

Data is used to authenticate users, operate listings and messages, verify accounts, share requested notifications, prevent abuse, process privacy requests, and maintain a safe marketplace.

Legal bases

Depending on the feature, Limowo processes data to perform marketplace services, comply with legal duties, protect legitimate security and abuse-prevention interests, and handle analytics only after consent.

Retention & rights

Signed-in users can update profile data, change analytics consent, download a JSON data export, and schedule account deletion from the profile privacy center. Account deletion has a 30-day cancellation period before permanent removal. You can also contact support@limowo.com.

Third-party processors

We rely on PostgreSQL, Prisma, MinIO/S3-compatible storage, email/SMS delivery, ZITADEL/Google authentication, Stripe when payments are used, and OpenAI for selected moderation or automation features. Data transfers use GDPR-standard safeguards where required.

Cross-border transfers

Some providers may process data outside Switzerland. Limowo should document subprocessors and use appropriate contractual safeguards before launch whenever data leaves Switzerland or the EEA.

Your rights

You can request access, correction, deletion, restriction, objection, portability where applicable, and withdrawal of consent. Authenticated users can use the profile privacy center; other requests can be sent to support@limowo.com.