Privacy & GDPR
Limowo respects your privacy and processes personal data only to operate the marketplace, secure accounts, and provide support.
Open profileController and contact
Limowo is an early-stage marketplace project and is currently free to use. Privacy requests can be sent to limowo.ch@gmail.com. Before commercial operation, Limowo must publish the real identity and serviceable contact details of the responsible operator; free access does not remove privacy obligations.
What we collect
We collect account details (email, name, language, verification status), phone number when you verify it, listing and message data, notification preferences, privacy requests, and analytics information only when you consent.
Why we collect it
Data is used to authenticate users, operate listings and messages, verify accounts, share requested notifications, prevent abuse, process privacy requests, and maintain a safe marketplace.
Legal bases
Depending on the feature, Limowo processes data to perform marketplace services, comply with legal duties, protect legitimate security and abuse-prevention interests, and handle analytics only after consent.
Postal address verification
If you request address verification, Limowo may send a one-time code by post to the address you provide. The letter is used only for verification, contains no advertising, and expires after the verification window. We show only an address-verified signal publicly; we never publish your exact address. Verification data is retained only as long as necessary for the verification and security record, subject to applicable legal retention duties.
Retention & rights
Signed-in users can update profile data, change analytics consent, download a JSON data export, and schedule account deletion from the profile privacy center. Account deletion has a 5-day cancellation period before permanent removal. You can also contact limowo.ch@gmail.com.
Third-party processors
We rely on PostgreSQL, Prisma, MinIO/S3-compatible storage, email/SMS delivery, Keycloak/Google authentication, Stripe when payments are used, and OpenAI for selected moderation or automation features. Data transfers use GDPR-standard safeguards where required.
Cross-border transfers
Some providers may process data outside Switzerland. Limowo should document subprocessors and use appropriate contractual safeguards before launch whenever data leaves Switzerland or the EEA.
Your rights
You can request access, correction, deletion, restriction, objection, portability where applicable, and withdrawal of consent. Authenticated users can use the profile privacy center; other requests can be sent to limowo.ch@gmail.com.