Safe trading
Safe trading guide for buyers and sellers
Practical guidance for checking listings, meeting safely, agreeing payment or delivery details, spotting fraud pressure, protecting privacy, and reporting marketplace concerns.
Last updated: 1 July 2026
Read safety policy
Scope
Buyers, sellers, gifts, sellers
Payments
CHF clarity and no pressure
Reports
Listings, users, messages, evidence
Before agreeing to trade
Review the listing title, photos, price, condition, location, availability, pickup or delivery expectations, seller profile, verification signals, and message history before agreeing to meet, pay, reserve, or ship anything.
Meeting and pickup
Choose an appropriate public or clearly agreed pickup location, use daylight where possible, tell someone where you are going for higher-value items, inspect the item before completing the exchange, and keep important details in Limowo messages where the product supports it.
Payments and delivery
Agree the CHF amount, payment method, pickup or delivery timing, included accessories, and cancellation expectations before money or goods change hands. Limowo does not claim escrow, insurance, delivery guarantee, payment guarantee, or risk-free private transactions unless a future checkout flow explicitly says otherwise.
Fraud and pressure signals
Treat unusual urgency, off-platform pressure, overpayment, courier pickup scripts, QR-code or payment-link pressure, requests for verification codes, requests for identity documents, and stories that avoid normal inspection as warning signs.
Privacy and evidence
Share only the personal data needed for the trade. Keep listing references, message IDs, screenshots, pickup agreements, payment references, and seller or order references when something looks suspicious, but never send passwords, session tokens, or full payment details by email.
Report and escalation
Reports should include the listing, user, message, seller, order, payment, or agent/API reference plus the timeline and observed behavior. Final response targets, dispute procedure, emergency escalation, evidence retention, and law-enforcement handoff rules remain launch-gate operations work.
