Safe trading

Safe trading guide for buyers and sellers

Practical guidance for checking listings, meeting safely, agreeing payment or delivery details, spotting fraud pressure, protecting privacy, and reporting marketplace concerns.

Last updated: 1 July 2026

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Scope

Buyers, sellers, gifts, producers

Payments

CHF clarity and no pressure

Reports

Listings, users, messages, evidence

Before agreeing to trade

Review the listing title, photos, price, condition, location, availability, pickup or delivery expectations, seller profile, verification signals, and message history before agreeing to meet, pay, reserve, or ship anything.

Meeting and pickup

Choose an appropriate public or clearly agreed pickup location, use daylight where possible, tell someone where you are going for higher-value items, inspect the item before completing the exchange, and keep important details in Limowo messages where the product supports it.

Payments and delivery

Agree the CHF amount, payment method, pickup or delivery timing, included accessories, and cancellation expectations before money or goods change hands. Limowo does not claim escrow, insurance, delivery guarantee, payment guarantee, or risk-free private transactions unless a future checkout flow explicitly says otherwise.

Fraud and pressure signals

Treat unusual urgency, off-platform pressure, overpayment, courier pickup scripts, QR-code or payment-link pressure, requests for verification codes, requests for identity documents, and stories that avoid normal inspection as warning signs.

Privacy and evidence

Share only the personal data needed for the trade. Keep listing references, message IDs, screenshots, pickup agreements, payment references, and producer or order references when something looks suspicious, but never send passwords, session tokens, or full payment details by email.

Report and escalation

Reports should include the listing, user, message, producer, order, payment, or agent/API reference plus the timeline and observed behavior. Final response targets, dispute procedure, emergency escalation, evidence retention, and law-enforcement handoff rules remain launch-gate operations work.

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Safe trading guide for buyers and sellers | Limowo